Orthopedic & Spine Therapy

Customer Service

  • We will see the patient within 24 hours of the referral, or when it is most convenient.
  • We will perform one-on-one care with our patients with the same therapist.
  • We will communicate with our referral sources in an expedient manner.
  • Our attention will be devoted solely to those we are with at the time and moment.


  • We will act with consistency and predictability that does not waver in the face of insurance billing changes and hospital system takeovers of  independent clinics.
  • We will do what is right, not merely convenient.

Personal Accountability

  • We will be responsible and accountable for our actions and choices.
  • We will be supportive of and responsive to our co-workers.
  • We will treat others the way we want to be treated.
  • We will follow the “Question Behind the Question” (QBQ). Instead of saying, “Who did that?” we say, “How can I help?” or “What can I do to fix the problem?”

Personal Growth

  • We will encourage continuous education of our staff, striving to be the most knowledgeable at our jobs within our areas.
  • We will be thorough and consistent with informing our patients of their condition and their rehabilitation program.

Categories: Medical

Orthopedic & Spine Therapy

114 E. Green Tree Rd.
Clintonville, Wi 54929 United States

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